Digitizing Specialist

Operations · Woodbridge, Virginia
Department Operations
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $15.00 per hour

Digitizing Specialist

 

Heirloom empowers Digitizing Specialists for customer success.  Digitizing Specialists sort analog media, convert analog signals to digital, and provide quality curation of digital files.  They are highly focused, driven to produce exceptional quality, and have great attention to detail.  Your goal will be to deliver exceptional digitizing services and help grow Heirloom.  If you have an interest in learning how to preserve precious photos, videos, audio, and other cherished documents, we’d like to meet you.  

 

Responsibilities:

  • Receive, sort, and document inbound orders
  • Produce immediate digital samples for customer review
  • Manipulate legacy equipment for quality signal output
  • Capture and curate digital inputs on a local area network (LAN)
  • Negotiate customer relationship management (CRM) software
  • Process, pack, and ship outbound orders
  • Train to best media digitizing practices
  • Coordinate orders with the service team
  • Engage with the leadership team as required
  • Advise on new or revised technical innovations
  • Send reports on operations activity, order status, and possible issues

Skills:

  • Proven 2+ years experience in a service role
  • Experience with computer operating systems is a plus
  • Strong communication and negotiation skills
  • Excellent organizational ability
  • Goal-driven with the ability to work on a schedule
  • Good problem-solving skills
  • High school diploma; BSc/BA in business is a plus

Job Type:  Part-time, full-time, and equity positions available.

 

Pay:  Negotiable, but starting at $15.00 per hour equivalent.

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  • Location
    Woodbridge, Virginia
  • Department
    Operations
  • Employment Type
    Part-Time
  • Minimum Experience
    Entry-level
  • Compensation
    $15.00 per hour